Shipping policy

Shipping Policy

Last updated: [08/1/2025]

We ship worldwide from our base in the United States. All STAURON orders are carefully packed and sent with care — because your journey deserves respect.


📦 Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • You will receive an email confirmation once your order has been placed, and another email with tracking details once your order ships.

Note: Processing time may be slightly longer during drops, sales, or high-demand periods.


🌎 Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and preferred shipping method.

Region Estimated Delivery Time
USA (Standard) 3–7 business days
USA (Express) 2–3 business days
International 7–21 business days (varies by country)

We are not responsible for shipping carrier delays, customs processing times, or incorrect addresses provided by the customer.


🌍 International Shipping

We ship globally. Please note:

  • Customers are responsible for any customs duties, taxes, or import fees imposed by your country.

  • International orders may be subject to delays due to customs inspections.


🔍 Tracking

All orders include tracking. Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.


📦 Lost, Stolen, or Delayed Packages

Once an order is marked as “delivered,” we are not responsible for lost or stolen packages. If your tracking shows "delivered" but you haven’t received it:

  • Check with neighbors or your local carrier

  • Contact the shipping provider with your tracking number

If your package is significantly delayed or appears stuck in transit, contact us at [Orders@stauronlab.com] and we’ll do our best to assist.


🛑 Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


✉️ Questions?

If you have any shipping-related concerns or need help tracking your order, reach out to us:
📧 [Orders@stauronlab.com]