Shipping policy
Shipping Policy
Last updated: [08/1/2025]
We ship worldwide from our base in the United States. All STAURON orders are carefully packed and sent with care — because your journey deserves respect.
📦 Order Processing
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Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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You will receive an email confirmation once your order has been placed, and another email with tracking details once your order ships.
Note: Processing time may be slightly longer during drops, sales, or high-demand periods.
🌎 Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and preferred shipping method.
| Region | Estimated Delivery Time |
|---|---|
| USA (Standard) | 3–7 business days |
| USA (Express) | 2–3 business days |
| International | 7–21 business days (varies by country) |
We are not responsible for shipping carrier delays, customs processing times, or incorrect addresses provided by the customer.
🌍 International Shipping
We ship globally. Please note:
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Customers are responsible for any customs duties, taxes, or import fees imposed by your country.
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International orders may be subject to delays due to customs inspections.
🔍 Tracking
All orders include tracking. Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
📦 Lost, Stolen, or Delayed Packages
Once an order is marked as “delivered,” we are not responsible for lost or stolen packages. If your tracking shows "delivered" but you haven’t received it:
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Check with neighbors or your local carrier
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Contact the shipping provider with your tracking number
If your package is significantly delayed or appears stuck in transit, contact us at [Orders@stauronlab.com] and we’ll do our best to assist.
🛑 Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
✉️ Questions?
If you have any shipping-related concerns or need help tracking your order, reach out to us:
📧 [Orders@stauronlab.com]